Product FAQs

Answers to common questions about the Kissflow platform, plans, browser and language support, and how to get help.

General

What is Kissflow Work Platform?

Kissflow is a single platform for managing the full spectrum of work across your organization — apps, processes, and boards — without requiring code. Alongside these building blocks, it includes collaboration, integration, and analytics tools for day-to-day operations.

Who is Kissflow for?

Kissflow is built for the entire organization, not just one department or role. Individual users see exactly what's assigned to them and track it as it moves through a flow. Team leaders create and control codeless workflows and forms. Across the organization, Kissflow acts as an operational system of record for what work is in progress and what's been completed.

How is Kissflow different from other products?

Most tools focus on one slice of work — automated processes, collaboration, or project and case management. Kissflow brings all of these together on one platform, so it can be used across departments rather than for a single use case. It's designed for the common business user and builder, with a layout that doesn't require specialized training in process, project, or case management concepts.

Do you have templates to help me get started?

Yes. Kissflow ships with a library of pre-built templates for processes, projects, cases, and datasets, installable from the Kissflow marketplace. Once installed, you have full control to configure a template to fit your needs.

Example templates include:

Sales Enquiry
Purchase Request
Employee Transfer Request
Purchase Catalogue
Software Directory
Lead Qualification
Sales Pipeline
Customer Onboarding
IT Help Desk
Bug Tracking
Incident Management

You can also build your own flows from scratch for work unique to your organization.

Pricing

How does pricing work?

See the pricing page for current plan details, or contact support through the in-product chat for specifics.

How do I cancel my account?

Contact support through the in-product chat, or email support@kissflow.com.

Can I extend my trial?

If your trial period isn't enough time to evaluate Kissflow, open the in-product chat and ask support about extending it.

Do you have a partner reseller program?

Yes — see kissflow.com/partners for details.

Do you provide personalized training?

Yes, through Kissflow Academy, our training portal. It offers professional courses built by Kissflow experts. For more information, contact training@kissflow.net.

Do you offer consulting services?

Yes. Kissflow's consulting team can help you build out an entire network of interconnected processes, including custom integrations with third-party apps. Contact consulting@kissflow.net to discuss your requirements.

Technical

What web browsers do you support?

Kissflow's web app is best viewed on:

Google Chrome 120 and above
Microsoft Edge 120 and above
Safari 17 and above
Mozilla Firefox 120 and above

Other browsers may work but aren't guaranteed to give you the best experience — keep your browser updated to the latest version.