Important Announcement: Deprecation of Self-Serve Option in Kissflow Subscription & Billing
Kissflow discontinued the self-serve license purchase option in Subscription & billing; support requests now go through a Chat for help button.
Effective end of March, Kissflow discontinued the self-serve support option in the Subscription & billing section for the following plans:
- KFDW — Free, Basic, Advanced, Fully Loaded
- KF WORKFLOW — Basic, Advanced, Fully Loaded
What changed
The Manage plans button, previously used to purchase additional user licenses directly, has been removed. A Chat for help button now appears under Subscription details in the Subscription & billing section. Use it to reach support for additional licenses, plan changes, or billing-frequency adjustments.
Subscription details page after deprecation:
Note
Card and billing details are no longer shown on the Subscription & billing page. Invoices can still be viewed and downloaded by super admins and billing admins.
If you have questions about this change, contact support through the Chat for help button.