Boards

Can I change a board's URL or ID, or reset its item numbering?

No. Renaming doesn't change the board ID in the URL, and item numbers restart only after every item on the board is deleted.

How-to

Short answer: You can rename a board, but its ID, which appears in the URL, can't be edited. Item numbering can't be reset on its own. It starts again from 1 only after every item on the board has been deleted.

Why it happens

  • Data is stored against the board's ID, so it stays fixed. The same applies to process and dataset IDs.
  • Item numbers follow the board's count of items.

How to fix it

  1. If the URL matters, choose the final name before you create the board.

  2. To get a URL with a new name, duplicate the board with More options > Duplicate and give it the new name. The copy keeps the settings and configuration, but not the items or integrations, so move users to it and rebuild integrations.

  3. Choose the ID prefix, the short code in item numbers such as IT-001, when you create or duplicate the board. It takes 2 to 4 alphanumeric characters and can't be changed afterwards. It shows greyed out on the General settings tab.

    Board General settings with the ID prefix field greyed out

See building a board and archiving, deleting and duplicating a board.

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