Knowledge base
Data, imports and deletion
CSV imports, datasets, backups, and deleting or recovering data.
7 answers
Answers
- FixWhy does my CSV import fail, abort, reject values, or show no rows?Save the file as UTF-8 with comma separators and alphanumeric headers, match values and date formats to the target fields, and stay within the row limits.
- How-toHow do I back up Kissflow data or attachments, or export requests as PDFs?Use Data backup (Enterprise, on request) to export JSON plus attachments every six months; there's no bulk PDF export.
- How-toCan deleted items, processes, dataset records or attachments be recovered?Process items deleted from Administration can be restored from Deleted items within 30 days. Deleted dataset records, forms, fields and processes are gone for good.
- How-toWhat happens to existing items if I change a dataset key, delete rows or list values, or change a lookup's dataset?Removed list values don't affect existing items, but changed keys can blank lookups and deleted dataset rows are permanent. Export a backup and prefer views over deleting.
- How-toCan I bulk-import or bulk-submit items into a process?Processes have no CSV import. Import the CSV into a board or dataset, then use an integration to create process items from it.
- FixHow do I import users into a dataset or table User field?Put the user's email in the CSV column; over the API, send a user object with _id, Name and Email instead of a plain string.
- FixWhy are my dropdown options or dataset records missing in development or production?Environments don't share data. Create production records in production, and import CSV data into a dataset's blank copy in development.