Apps, pages and deployment

Can I edit or customize an app installed from the App Store?

Installable App Store apps are used as they are. For a customized version, enquire about a provisional app or ask Kissflow Professional Services.

How-to

Short answer: No. Installable apps from the App Store are ready-made and you use them as they are. They can't be moved to the development environment for editing. For a version shaped to your needs, enquire about a provisional app or ask Kissflow's Professional Services team.

Why it happens

  • Installable apps deploy straight to your live account as ready-made apps.
  • An app can be installed only once per account.

How to fix it

If the App Store offers a provisional version:

  1. Open the Kissflow App Store.

  2. Hover over the app card and click Enquire.

  3. Fill in the features you need and your team size, then click Submit. Kissflow's support team follows up to understand your needs, then deploys a customized version to your account.

    Enquiry form for a provisional app

    See using the Kissflow App Store.

If you need changes to an installed app:

  1. Contact Kissflow's Professional Services team. Customization is a paid service.
  2. Or build your own app shaped around your process.

Important

Only Super Admins can install App Store apps, and installation can't be stopped once confirmed.

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