How-to
Short answer: Make those users Restricted members of the board. A restricted member sees only the items assigned to them, and can edit or view transitions only while they're the current assignee.
Why it happens
- Admins and members see every item on the board.
- Restricted members see only their assigned items, can't open shared views, and can create only private views.
How to fix it
- Open the board and click Manage > Share.
- Add the users, or change an existing member's role with Make a restricted member.
- Assign items to them. They see each item while it's assigned to them.
See members and roles in a board.
To control who sees an item as it moves:
- Use separate statuses for each team, and change the item's assignee as it reaches each status.
To keep other people informed about a specific item:
- Open the item, click Watchers > Add watchers, and pick board members. An item can have one assignee and up to 49 watchers. See watching an item.
Important
Team-scoped visibility, such as "my team's items only", isn't built in. If a user is an admin through a group, you can't lower their role for that board individually. Watchers are turned on or off for the whole board.
